RETURN POLICY
We offer a 10-day return policy. You have 10 days after receiving your item to request a return.
Return Requirements: To be eligible for a return, your item must be unopened, unused, and in its original packaging with all seals intact. You'll need your receipt or proof of purchase.
How to Return: Contact us at support@adminsubmission-solutions.com to initiate a return. If approved, we'll provide a prepaid return shipping label and instructions. Items returned without prior authorization will not be accepted.
For return questions, contact us at support@adminsubmission-solutions.com.
DAMAGES AND ISSUES
Please inspect your order immediately upon delivery. Contact us within 48 hours at support@adminsubmission-solutions.com if your item is defective, damaged, or incorrect, so we can resolve the issue promptly.
NON-RETURNABLE ITEMS
For health and safety reasons, we cannot accept returns on:
- Opened hygiene products (including Post-Training Wipes and Tea Tree Oil Spray)
- Personal care items that have been used
- Sale or clearance items
- Gift cards
- Custom or personalized orders
Unopened products in original packaging may be eligible for return within our 10-day policy.
REFUNDS
We'll notify you once we receive and inspect your return. If approved, refunds are processed to your original payment method within 5-7 business days. Please allow an additional 3-5 business days for your bank to process the refund.
If more than 15 business days have passed since we approved your return, contact us at support@adminsubmission-solutions.com.